If you desire to return a product please contact firstname.lastname@example.org with the following information:
• Invoice number
• Product description, item # and quantity
• Dates of purchase ( all returns must be must be within 60 days of purchase)
• Reason for return (damage, incorrect, customer error end user, etc.)
Once we have receives the above four items we will issue an RA#. Such RA# will be provided within 36 hours. It is required that the end-user marks the outside of returned boxes with the RA #; Packages without RA #'s clearly marked on packages will be refused.
All returns must be mailed within 5 days from when customer receives RA #.
Customers are responsible for shipping charges on products being returned due to customer error or end-user dissatisfaction.
In the event of missing products, email@example.com must be contacted within 24 hours.
No COD returns will be accepted.
A 20% restocking fee will be applied to all end user returns.
Returned merchandise must not be marked in any manner and must be in a resalable condition.
Closeout and Discontinued items may not be returned.
No Cash refunds given on returns.
Please address all returned packages to:
My Sports Nutrition
1895 Vista Ridge Court
Draper, UT 84664